Terms & Conditions

Last updated: 26 Feb 2026

Welcome to stitchingmasters.com (“Website”), operated by Stitching Masters (“we,” “our,” “us”). By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use our website.

1. About Us

Stitching Masters is a fashion brand specializing in traditional Indian ethnic wear and western clothing. We sell our products online and also operate an offline fashion academy.

2. Eligibility

You must be at least 18 years old to place an order on our website. By using this website, you confirm that you are legally capable of entering into a binding contract under Indian law.

3. User Accounts

You may be required to create an account to place orders.
You are responsible for maintaining the confidentiality of your login details.
You agree not to share your account with others.
We reserve the right to suspend or terminate accounts that violate our policies or misuse the website.

4. Orders & Payments

All products are sold on a one-time, advance payment basis only.
We do not offer Cash on Delivery, refunds, cancellations, or exchanges.
Once an order is placed and payment is completed, the order cannot be cancelled or modified.
Prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned on the product page.

5. No Refund & No Cancellation Policy

All sales are final.

We do not provide refunds, returns, or cancellations under any circumstances, including but not limited to:

Change of mind
Incorrect size selection
Delayed delivery due to courier issues
Customer dissatisfaction after purchase

Please review product details, sizing charts, and descriptions carefully before placing an order.

6. Product Representation

We make every effort to display product colors, designs, and details accurately. However, slight variations may occur due to:

Lighting during photography
Screen/display differences
Handcrafted or tailored nature of ethnic garments

Such variations shall not be considered defects.

7. Intellectual Property & Brand Protection

All designs, images, logos, content, and products sold under Stitching Masters are our intellectual property.

You agree that you will not:

Copy or replicate our designs
Resell our products as your own brand
Claim our designs or dresses as your own creations
Use our images, branding, or content without written permission

Legal action may be taken in case of violation.

8. Prohibited Activities

You agree not to:

Use the website for unlawful purposes
Attempt to hack, scrape, or misuse the website
Misrepresent your identity
Place fake or fraudulent orders

We reserve the right to block users engaging in such activities.

9. Delivery

Delivery timelines are estimates and may vary due to logistics, festivals, strikes, weather, or courier delays.
Stitching Masters is not responsible for delays caused by third-party delivery partners.

10. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages.
Our liability, if any, shall not exceed the amount paid for the product purchased from our website.

11. Termination of Access

We reserve the right to suspend or terminate access to the website or user accounts without prior notice if there is a violation of these Terms & Conditions.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Gujarat.

13. Arbitration

Any dispute arising out of or related to these Terms shall first be resolved through arbitration as per the applicable laws of India. The seat of arbitration shall be Gujarat.

14. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page and are effective immediately upon publication.

15. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us at:

Email: support@stitchingmasters.com
Website: https://stitchingmasters.com